Delivery information


I can currently only post parcels within the UK. See the fees below:

Orders over £30:
Free 2nd class postage

Orders under £30: 
2nd Class: £2
1st Class: £3.90
Signed For: £4.90
Tracked: £5.70

I no longer post parcels outside the UK. This will hopefully change in the future.

Products are normally processed and dispatched within 5 working days (longer at busier times such as Christmas and Easter), and sent by Royal Mail. If you're in a hurry, choose First Class shipping and I will process the order faster and send it by First Class Royal Mail.

I make all products to order, so please allow up to 5 days to prepare your order prior to shipping. This time is longer during busy periods.

I will do my very best to ensure a speedy delivery. If your order is urgent, please email me at tillywonkas@gmail.com and I will make sure to get to you quickly!

Returns
Since chocolates are perishable items I can only accept returns and issue refunds for orders that arrive broken. If this is the case, I need photographic evidence of the damage to the outer postal box and of the damage to the actual product. This must be sent to me within 24 hours of receiving the order.

To be eligible for a refund, you need to return the item to me in its original packaging. You will be responsible for paying for your own shipping costs for returning your item. All shipping costs are non-refundable.